How do I change my account details?

When you register with your e-mail address:

1. Log in and go to My Account.
2. Click the > icon under DASHBOARD or select Profile.
3. Click EDIT under MY INFO.

When you register with your phone number:

Method 1

1. Log in and go to My Account
2. Select Profile.• Click EDIT under MY INFO

Method 2

1. Click the Login icon on the HiHONOR website and select More.
2. Click Change phone number.

 

_____

 

How do I update my account details/information? 

You can log in the account to update the information.

 

_____

 

I think my account has been hacked or used by someone else. What do I do? 

Please contact your bank immediately, or you can contact our customer service.

 

_____

 

Why the details from my account regarding the tracking of my package is not synced with the same details from DHL official website?

Sometimes the logistics information of your account will be updated delay. The information on the DHL official website shall prevail. (https://ecommercepo􀊞 al.dhl.com/track/) 

 

_____

 

How do I sign in/out?

1. Go to nubiaprime website.
2. Click the Login icon on the right.
3. Select login method.

You can Login with a third-party account.